Mexican consumer protection agency files suit against Telmex

TelmexChicago Tribune, 3/31/2013

The Mexican government’s consumer protection agency said on Sunday it had opened a class action lawsuit against Carlos Slim’s fixed line phone company Telmex for making illegal charges. Rafael Ochoa, a legal expert at the federal prosecutor’s office for the consumer (Profeco), said Telmex had made unwarranted charges for a privacy service and that Profeco had filed the suit with a federal civil court in Mexico City.

Profeco took the step after noticing that Telmex was charging users some 10.40 pesos ($0.84) a month for a data protection service that was a constitutional right, said Ochoa. It was unclear how many customers could join the suit and how much Telmex might be liable for, he noted.

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